Policies & Procedures

Payment Terms & Miniumm Orders for US, Canadian or International Customers

For customers with pre-approved accounts, our payment terms are Net 30 days, FOB Shipping Point or Ex-Factory when appropriate. For new customers, our terms are Cash-in-Advance or Major Credit Card. New International Customers must pay in advance and are responsible for import Duty and Taxes when they apply.

There is a very small minimum order of $35.00 for US and Canadian Orders and $100.00 USD for International Orders.

Open an Account

It is very easy to apply for an account, contact us via Fax or click on the blue button below to apply for credit online: 

Shipping Methods

All in-stock items are shipped from our warehouse within 24 hours of actual receipt of order via FedEx. This will insure quick delivery in the US and Canada.

All other, International shipments are shipped via FedEx pre-paid and added to the invoice unless otherwise directed by the customer.

Payment

All invoices are payable in US Dollars drawn on a US bank or by bank to bank transfer. Major Credit Cards may be accepted for pre-approved customers using Visa, Master Card or American Express.

General Terms and Conditions

MicroSolv reserves the right to change product specifications, packaging, design or prices without notice. We accept no liability for changes made without notice.

Custom Item Orders

Items that are produced to order are considered "custom made" and must be ordered with a non-cancellable purchase order. These items cannot be returned for any reason other than manufacturing defect.

International Handling Fee

For some products, an international handling fee may apply. This fee is for shipping and duty charged from Europe, Asia, South America or Australia. Shipments valued at $2,500.00 and over, are exempt from this fee.

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